Privacy Policy

Introduction

Split Boat Tours is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website and services.

Data We Collect

We collect the following types of data:

• Full name
• Email address
• Phone number
• Payment information (processed securely via Stripe)
• Booking details (date, number of guests, preferences)

How We Use Your Data

We use your data to:

• Process and confirm your bookings
• Send confirmations and important tour notifications
• Improve our services and user experience
• Comply with legal obligations

Data Sharing

We do not sell your personal data. We share data with the following named processors strictly to provide our services: Stripe (payment processing), Worldline (alternate payment processor for card payments via Croatian banks), Mailcow on our own infrastructure (email delivery), Cloudflare (CDN + DDoS protection — terminates HTTPS), Google Analytics (anonymized site analytics), Facebook Pixel (advertising conversion measurement). We also share data with boat operators whose trips you book, and as required by Croatian or EU law (tax authority for fiscalization). Each processor has its own privacy policy linked from our cookie banner.

Data Security

We use industry-standard security measures to protect your data, including SSL encryption for all data transfers and secure payment processing via Stripe.

Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data ('right to be forgotten')
• Transfer your data to another service provider

Contact

For any privacy questions or to exercise your rights, contact us:

Email: info@splitseatours.com